Position Description

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Purpose                                     

• To administer and maintain robust compliance processes, systems, and frameworks that ensure that the Pacific Blue group of companies (“PB Group”) meets its regulatory obligations.
• To ensure that Pacific Blue stays informed of regulatory and industry changes, driving necessary adaptations within the business to maintain compliance in a rapidly changing regulatory environment, and influence the positioning of the business.
• Act as an effective and trusted advisor to the business with matters relating to regulation and compliance in a heavily regulated and highly dynamic external environment.
• To manage and respond to regulatory inquiries and submissions with a focus on accuracy, timeliness, and professionalism.
• To identify, assess, and mitigate compliance risks while designing and implementing effective controls and solutions.
• Assisting Manager, Compliance & Risk Management in developing the compliance management frameworks for the whole of PB Group’s business.
• Promote a good compliance culture across the whole of PB Group by educating, advising, and supporting internal stakeholders.

Key Duties and Responsibilities

• Monitoring and implementing an effective compliance program and framework, and playing a key role in driving improvements to the maturity and development of the regulatory compliance framework and program as needed, including but not limited to managing the ongoing updates, certification, maintenance, and assignment of accountabilities for the compliance and obligation registers.
• Coordinating, implementing, and developing processes and systems for breach and incident management, including the timely reporting of potential breaches to internal stakeholders, and the drafting of detailed and accurate responses to regulators.
• Providing commercially focused compliance advice and education to the business on the proactive management of compliance risks, and advice to the business in relation to both operational activities and strategic activities (e.g. regulatory change, entrance into new markets), effectively utilising legal resources where necessary.
• Coordinating, implementing, developing and maintaining processes and systems for regular compliance monitoring and reporting, including reporting to external authorities (including but not limited to performance indicator reporting, environmental schemes).
• Advising and educating internal stakeholders, especially within the Retail business unit, on compliance obligations and acceptable levels of risk and conducting training sessions to promote compliance awareness, highlight gaps, and support the implementation of compliance solutions.
• Conducting compliance assessments and collaborating with business units to design and implement controls to address identified gaps effectively and annual testing of controls to ensure their effectiveness and efficiency.
• Working with compliance obligation owners to effectively manage compliance risks to an acceptable level, including advising the business on the development, design and implementation of controls to effectively mitigate risks identified.
• Supporting and coordinating internal and external reviews, audits and other compliance assurance and monitoring activities to ensure that the business complies with its obligations.
• Working with the Manager Compliance and Risk Management to build an understanding of risk across the business, with a focus on compliance risks.
• Keeping track of changes in energy and other related regulations, informing and driving regulatory changes within the business where required with a strategic and commercial focus.
• Acting as a point of contact with regulatory agencies, Government bodies, and other external stakeholders such as industry bodies.
• Providing written submissions and attending industry forums where required to represent PB Group to advance its interests.
• Providing support for Board reporting and enterprise risk management where needed.
• Ensure that the Company’s compliance obligations are actively maintained, managed and kept up- to-date with particular focus on cyber security and data protection and the compliance obligations allocated to the position title as identified in the Company’s Register of Compliance Obligations (as set out in the Compliance Procedure and as amended from time to time).

Challenges

• Managing stakeholder expectations
• Prioritising competing demands
• Building close working relationships without compromising on objectivity or the Company’s values 
• Managing complex regulatory compliance issues

Judgments

• Exercise judgement as to the potential impact and urgency of an issue and determine its priority for action.
• Understand the commercial implications of advice given and decisions made in relation to business necessity versus exposure to liability and/ or costs.
• Determine the nature and style of communications having regard to the target audience and the purpose of the message.
• Monitor and determine the quality, value and timeliness of external service providers.
• Build relationships. Act as a representative of the wider Legal, Regulatory, Compliance and Risk team to ensure that the compliance team works with and supports the business effectively and advises management.

Knowledge, experience (including qualification) and skill

Knowledge and experience:   

• Relevant tertiary qualifications (e.g. commerce, economics, business etc).
• 5 – 8 years of professional experiences in the Energy Industry.
• Sound knowledge of commercial, regulatory, compliance and policy issues associated with the energy or other utility industries.
• Experience in working as a trusted adviser to senior management.
• Experience in building and maintaining stakeholder relationships.
• Experience in compliance with a large corporation, consultancy firm, or government agency is highly desirable.

Skills:              

• Advanced analytical, written and verbal communication skills.
• Strong leadership and management skills.
• Advanced ability to understand and interpret regulatory legislation, policy and associated documents, and identify operational and strategic level impacts and risks to the business, and translate those to recommended actions for the business. 
• Advanced skills in negotiation and stakeholder management – comfortable in presenting to senior internal and external stakeholders on issues, particularly where there may be conflicting priorities.
• Ability to influence and drive change to business practices.
• Ability to operate autonomously with minimal supervision, and exercise appropriate judgement on behalf of the business, or escalate where appropriate. 
• Computer literate and proficient in Microsoft Office suite.
• Hands on experience with Project Management Software Jira, or Compliance Management System CMS highly desirable.